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Home > Shipping & Delivery Policy

Shipping & Delivery Policy
To make payment easy we accept several methods of payment. You can pay online with Mastercard, Visa, Delta, Maestro Electron and cards as well as through your PayPal account if you have one. For orders you make online  we will take payment at the point of your order.
As we are based in the UK, all our prices are in UK pounds and include VAT at the appropriate rate. The price of a product does not include delivery charges. To check the relevant delivery charge you can view this in your basket at the point of purchase, the Shopping Basket will show you the total amount you will be charged for your order including any delivery charges.
We will do our very best to get your items to you as soon as possible. However, some of our products are sourced directly from the supplier, so they may take a little longer to be delivered.
Our delivery partners will deliver to the front door regardless what floor you live on if in a block of flats, however Health & Safety regulations will over rule this as it is deemed un-safe for the driver to carry items when a lift is not available or out of service. In addition to this if the customer lives in a block of flats that require access via an intercom system and the customer is not available a calling card will be left at the address but the driver may not leave the physical parcel due to possible security risk.

Neither we nor our Distribution partners can be held responsible if your inputted delivery address is incorrect or incomplete.
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